1. Introduction

zaprupee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UPI payment gateway services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details, KYC documents, bank account information
• Transaction Information: Payment details, transaction amounts, beneficiary details
• Technical Information: IP address, device information, browser type, operating system
• Usage Data: How you interact with our services, pages visited, features used

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our payment services
• Process transactions and prevent fraud
• Verify your identity and comply with KYC regulations
• Improve our services and develop new features
• Communicate with you about your account and transactions
• Comply with legal obligations and prevent illegal activities

4. Data Security

We implement industry-standard security measures including:

• 256-bit SSL encryption for all data transmissions
• PCI DSS compliant infrastructure
• Tokenization for sensitive payment data
• Regular security audits and penetration testing
• Role-based access controls to your information

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide you with our services
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements

6. Information Sharing

We may share your information with:

• Banks and financial institutions to process payments
• Regulatory authorities as required by law
• Service providers who assist in our operations (with strict confidentiality agreements)
• Law enforcement when legally required

We never sell your personal information to third parties.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to:

• Authenticate users and prevent fraud
• Remember your preferences
• Analyze service usage and improve performance

You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or prominent notices on our website.

10. Contact Us

For any privacy-related questions or requests, please contact our Data Protection Officer at:

Email: privacy@zaprupee.com
Phone: +91 9000233900
Address: New Delhi Janapuri